emas36 Privacy Policy and User Data Protection
Last updated: 2024. This policy explains how emas36 collects, uses, and protects your personal data.
1. Data We Collect
When you register and use emas36 services, we collect various types of information needed to operate the platform securely and deliver an optimal experience. This data collection is carried out transparently and only for clear, legitimate purposes.
Account information: When you register, we collect your full name, email address, phone number, date of birth, and encrypted password. This data is used for identity verification, transaction processing, and official communications related to your account.
Device and browser data: We record your IP address, browser type, operating system, screen resolution, and language preferences. This information helps us optimize the platform's display across a variety of devices, including Android and iOS smartphones.
Payment information: Data related to the payment methods you use — such as account name, bank account number, or digital wallet name (OVO, Dana) — is collected to process deposits and withdrawals in Indonesian Rupiah (IDR). We do not store credit card numbers directly; all transactions are processed through an encrypted payment gateway.
Usage data: We record in-platform activity such as pages visited, features used, session duration, and game preferences. This data is analyzed in aggregate to improve our services and deliver content that is relevant to users.
2. Purpose of Data Use
All data collected by emas36 is used responsibly in accordance with its stated purposes. We do not sell user data to third parties for commercial purposes unrelated to our services.
- Processing registration, identity verification, and user account management.
- Facilitating deposit and withdrawal transactions in IDR securely.
- Sending important notifications regarding your account, transactions, and service updates.
- Detecting and preventing fraudulent, deceptive, or abusive activity on the platform.
- Meeting applicable compliance and legal obligations.
- Improving platform performance based on anonymously analyzed usage patterns.
- Personalizing content and game or betting recommendations that are relevant to users.
emas36 is committed to not using your data beyond the purposes stated above without explicit consent from the user concerned. Any changes to the purposes for which data is used will be communicated through updates to this privacy policy.
3. Cookies and Tracking Technologies
emas36 uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you access our website or app.
Essential cookies used to keep your login session active, remember language preferences, and ensure secure navigation within the platform. These cookies cannot be disabled as they are an integral part of the service's core functionality.
Analytics cookies help us understand how users interact with the platform — which pages are visited most often, which features are used, and where users encounter difficulty. This data is processed anonymously and used solely to improve the service.
You can manage your cookie preferences through your device's browser settings. Please be aware that disabling certain cookies may affect the functionality and usability of the platform. For mobile app users, tracking settings can be managed through your device's privacy settings.
4. Data Storage and Security
emas36 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, disclosure, or unintended modification.
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Sensitive data such as passwords is stored as an irreversible hash. Financial information is protected with an additional layer of encryption in accordance with applicable payment security standards.
Access to user data within emas36 is strictly limited based on the principle of least privilege. Only staff with a legitimate need to access specific data are permitted to do so, and all access is logged for audit purposes.
Active account data is retained for as long as the account remains active. Once an account is closed, data is kept for the period required to fulfill legal obligations and resolve any disputes that may arise, then securely deleted from our systems.
5. Sharing Data with Third Parties
emas36 does not sell or rent users' personal data to third parties for marketing purposes. However, where necessary to deliver our services, we may share data with trusted partners who have signed binding confidentiality agreements.
Third-party partners that may receive user data in limited contexts include: local Indonesian payment service providers (such as bank transfer gateways and digital wallets), licensed gaming software providers that operate content on our platform, and technical infrastructure service providers such as hosting and network security.
All third-party partners are required to process data solely in accordance with emas36's instructions, not use the data for any other purpose, and apply security standards equivalent to our own. emas36 may also disclose data to legal authorities when required by applicable regulations, including for fraud prevention and regulatory compliance purposes.
6. User Rights Over Personal Data
As a user of the emas36 platform, you have the following rights regarding the personal data we hold:
- Right of access: You may request a copy of the personal data we hold about you at any time by submitting a written request to our support team.
- Right of rectification: If your data is inaccurate or incomplete, you have the right to ask us to correct it. Some data can be updated directly through your account settings.
- Right of erasure: You may request the deletion of your personal data, noting that such requests may be limited by legal obligations or the need to complete pending transactions.
- Right to restriction of processing: In certain situations, you may ask us to restrict how we process your data while a particular issue is being resolved.
- Data controls: You can manage your marketing communication preferences through the notification settings in your account.
To exercise any of these rights, contact the emas36 support team by email at: [email protected]. We will respond to your request within a reasonable timeframe based on the complexity of the submission.
7. Policy Changes and Contact
emas36 reserves the right to update this Privacy Policy at any time to reflect changes in data collection practices, applicable regulatory changes, or the introduction of new services. Significant changes will be communicated to users via email notification or a notice displayed upon logging in to the platform.
The "Last Updated" date at the top of this page will be revised whenever an applicable update is made. We encourage you to review this policy periodically so you always know how we protect your information. Continued use of the service after changes are published constitutes acceptance of the updated version of the policy.
If you have any questions, concerns, or wish to exercise the rights described in this policy, please contact the emas36 privacy team at the following email address: [email protected]. You can also visit our FAQ page for general questions about data management and account security.